I was just about in school around 6 yrs back. Right from those days….for every movie theater booking , for every product that I bought , for every bloody local information that I needed about products / services / retail … there was one BIG thing common that I did ….
a call to JustDial : 2888 88 88 .
And what a awesome help that was ! Never would I have managed to get the kind of information that I did by just making a simple call to a simple number .
As a very frequent user (dialler/customer) of the wonderful services they provide …. wonderful BASIC service of Information to those who need it from those who need to provide it…. I have experienced the transition of JustDial from the small,simple information providers to the now huge Rs. 500 crore firm …. all dat over the phone !
As a regular dialer…it has been some experience looking at the changes occurring in their call handling approaches … some subtle some very profound ….
right from the days when there was a huge waiting time (over a hold tone) to the waiting time (over sponsored audio messages ) to the time when the retrieval operators talk about their sponsors (irritating) … to the time today when the call is answered and the query dealt with within seconds without any sponsored messages to hear to (awesome !)….. its been a journey that I have loved to experience as a regular caller .
And not just that … JustDial has now become a big brand with all the advertisements coming up on TV …. what with the launching of their website which offers free local information search engine … whoaa ! I am impressed !
And to top all of that …. after conquering the majority of big cities of India with a single call number (3999 9999) ….JustDial is now going global !
JustDial is planning a full fledged launch of similar services in the US !
Just Imagine …. families in the US would soon be ordering hot dogs over the phone by calling an Indian Company !!!
whoaa ! kudos to V.S.S. Mani …. the founder of JustDial …. for the resounding success starting from a meagre Rs. 50 thousand to a whooping Rs. 500 crores ! its been a journey to savour …
Any ways … feeling hungry… got a pizza to order …. time to call JustDial !!!
ps: links :
1. JustDial website :
2. Wall Street Journal Article :
http://www.livemint.com/2007/04/24010212/Who-are-you-going-to-call.html
numbers:
All India JustDial number : 3999 9999
Mumbai number : 2888 8888